Slow websites on

Status: Fixed - on 10/3/19
Description:

We are experiencing long load times on websites and some are not loading at all. This also affects mail.

Update on 10/3/19
Status changed from Identified Investigating

New information:

The mail system is also affected.

Update on 10/3/19
Status changed from Investigating Investigating

New information:

We are aware of the problems that are affecting websites and email services. We have made some progress and continues to work towards resolving this issue.

Update on 10/3/19
Status changed from Investigating Investigating

New information:

We are working on the problem of websites not loading or having long load times together with a supplier.

Update on 10/4/19
Status changed from Investigating Identified

New information:

After working hard on the problem yesterday we now see big improvements. There are still some issues left, especially with emails that have yet to be delivered, which we are working on getting resolved.

Update on 10/4/19
Status changed from Identified Watching

New information:

We no longer see any residual problems, all previously undelivered email has now been delivered and load times for websites are back within normal values. We will keep working on it to make sure we have found the root cause. Contact our support if you still experience any problems

Update on 11/1/19
Status changed from Watching Fixed

New information:

This is a old incident, closing.

Contact

Phone: +46 8 506 77 150
Email: support@crystone.se
Webb: https://www.crystone.se

Crystone Sverige AB

Gustavslundsvägen 141A
167 51 Bromma, Sweden
Org. number: 556575-2028

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