Welcome!

This is the operational status page of Crystone Sverige AB, showing any outages and planned maintenance.

Some systems are experiencing issues
Websites
IIS websites
Performance Issues
Apache websites
Performance Issues
Active Incident
Windows IIS webbsite problem
Status: Investigating - 33 minutes ago
Description:

We see that some windows websites are having a problem, we are working on fixing it.

Active Incident
Difficulties to connect to our Exchange
Status: Identified - 5 days, 2 hours ago
Description:

Some customers might be experiencing some issues with connecting with Outlook to our Exchange Servers at the moment.

We are terribly sorry for the inconvenience and are working to resolve this issue. If you need to access your Exchange account urgently please use the Outlook Web Access or your mobile device to connect to Exchange.

Updated 22 hours, 13 minutes ago
Status changed from Identified Identified

New information:

Update 2019-02-22: We have deployed some minor configuration changes but are still in communication with suppliers as we are still observing limited connectivity to the Exchange environment.

Updated 4 days, 2 hours ago
Status changed from Investigating Identified

New information:

We have identified the issue and are working with our suppliers to correct the issue.

We are sorry for the inconvenience. If you need to access your Exchange account urgently please use the Outlook Web Access or your mobile device to connect to Exchange.

Active Incident
Websites down (ASP/IIS)
Status: Watching - 1 week, 2 days ago
Description:

We have problems with some sites on IIS being down. We are working on solving the problem.

Updated 1 week, 2 days ago
Status changed from Identified Watching

New information:

We have applied several fixes and everything is back to normal, increased loading times might occur while it stabilizes. We are monitoring the situation.

2019-02-22

Urgent maintenance in control panel layers Scheduled
Status: Fixed - 1 day, 2 hours ago
Description:

Due to some unforseen problems related to the backend infrastructure that manages order-, billing- and control panel systems, we are going to start a maintenance job tonight at 22:00 CET. Due to the possible length of the work needed, we have to start early (our regular practice is to do all maintenance during night hours).

This will not effect any of the customers service, but access and features in the control panels might be effected during this window. We expect everything to run as usual tomorrow morning at 5 AM CET.

Update: The scheduled job was partly successful, but we need to do a shorter maintenance to fix an issue related to creating services in the control panel. This is expected to take between 30-60 minutes.

Contact

Phone: +46 8 506 77 150
Email: support@crystone.se
Webb: https://www.crystone.se

Crystone Sverige AB

Gustavslundsvägen 141A
167 51 Bromma, Sweden
Org. number: 556575-2028

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