Storage issues

Status: Fixed - on 10/29/19
Description:

We are experiencing abnormal load on our storage systems. This affects website load times and email access. We're working on resolving this incident.

Update on 10/29/19
Status changed from Investigating Watching

New information:

We have identified the issue and it has been resolved. We are still working with our storage provider to a permanent solution of the issue.

Update on 11/1/19
Status changed from Watching Investigating

New information:

We are experiencing abnormal load on our storage systems again. This affects website load times and email access. We're working on resolving this incident.

Update on 11/1/19
Status changed from Investigating Investigating

New information:

We are still investigating with our storage provider

Update on 11/1/19
Status changed from Investigating Identified

New information:

Our storage provider is still working on a permanent solution for this issue, we have restored partial service which means some services is working but we are still working to restore service fully.

Update on 11/1/19
Status changed from Identified Fixed

New information:

The issue has now been resolved. We are still monitoring the situation. Please contact our support if you are still experiencing problems.

Contact

Phone: +46 8 506 77 150
Email: support@crystone.se
Webb: https://www.crystone.se

Loopia AB

Kopparbergsvägen 8
722 13 Västerås, Sweden
Org. number: 556633-9304

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